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Navigating Mutual Threats & Opportunities with your Realtor partners 52 min
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Course Completion
Navigating Mutual Threats & Opportunities with your Realtor partners
Guide in understanding customers and their needs
Learning Objectives: The session will help guide you in understanding your customer and their needs. The process begins by gathering information and will focus on SWOT: identifying Strengths, Weaknesses, Opportunities and Threats. Provide you with a format to qualify the opportunity and create a customer needs matrix. Review a typical sales situation and share tips on building rapport and create a business partnership.
Recommended Prerequisites: None
Recommended Audience: Loan Officer, Loan Processor, Underwriter